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Prime Competence: your partner for a smarter future.
We have the skills, experience and know-how to guide your company to develop and optimally utilize your assets and processes.


We are all talking about our Autonomous Sorting concept!

Click on "download" to go to our press release

The industries we specialize in!

Three main areas of expertise with a proven track record

We offer a wide range of services for your postal operations. As part of a post ourselves, we understand your business. Our services are targeted towards outcomes such as efficiency, quality, new product development and also sharing expertise on the latest trends impacting the postal market. In every case, services are tailor-made to your exacting requirements.

We can help you to improve customer service operations, get product into stores in the shortest time window and develop cost-effective solutions for supply chain, warehouse, material handling, and distribution challenges. Whether its technology best-practice or process improvement goals, we can help.

It’s all about speeding passengers and bags through the airport, reducing manual handling and fewer lost bags. Are you ready for new ideas and technologies proven in the logistics world? Then Prime Competence can assist with piloting and introducing new strategies to help in these areas.

The services we can provide!

An expert consultant that does more than write reports - that's Prime Competence

Process Optimization

Everything across the organization can be defined as a process and that's where our work begins! Our experts combine your aspirations with looking at processes in finite detail searching for quality, consistency and efficiencies. Based on our many years of expertise we can suggest new ways of working, new assistive technologies and much more.

Innovation and Concept Development

Unlike traditional consultants, we offer services from idea to implementation. Our experts do much more than write reports, and we love to put ideas in to action in the real world often co-developing, piloting and even assisting with implementation.

Some examples of our co-development


Smart Mailbox

Mail Men

Vision Technology


Bespoke Consultancy


Prime Competence is an independent, knowledgeable and skilled consultancy organization working at arm’s length of its two shareholders PostNL and TNO.

Prime Competence and the team

Prime Competence has an excellent track record in postal and logistics operations and has assisted many leading blue-chip organizations in their operational and strategic reviews. Prime Competence has an enviable background with decades of postal industry experience and being part of the innovative and respected TNO organization in Europe.
How can we help you? Well, Prime Competence offers a range of services from process and operations analysis, automation reviews, consultancy and even secondment of specific personnel and resources to augment your own teams.
We have a substantial know-how of the market worldwide due to our work for many of the worlds leading posts and logistics organizations such as New Zealand Post, Austrian Post, PostNL Group, Latvia Post, PostNord, Posti, Australia Post and others.

This is where you can meet us in person!

The Netherlands
Olof Palmestraat 16-18
2616 LR Delft

United Kingdom
Ground Floor, North Warehouse
Gloucester Docks
Gloucester, GL 1 3EP

Unit 15 Arndell Park Central
70 Holbeche Road
Arndell Park NSW 2148

Prime Competence is a part of:

Other companies in Prime Group: